Privacy Policy

At Media Revolution SRL, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, phone number, company name)
• Billing information (payment card details, billing address)
• Communication data (support tickets, emails, chat messages)
• Usage data (how you interact with our products and services)
• Technical data (IP address, browser type, device information)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and send related information
• To send technical notices, updates, and support messages
• To respond to your comments, questions, and customer service requests
• To communicate with you about products, services, and events
• To monitor and analyze trends, usage, and activities
• To detect, investigate, and prevent fraudulent transactions and other illegal activities
• To personalize and improve your experience

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With service providers who assist us in operating our platform
• To comply with legal obligations or respond to lawful requests
• To protect the rights, property, or safety of Media Revolution SRL, our users, or others
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to delete your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to personalize your experience. You can control cookies through your browser settings, but disabling certain cookies may limit your ability to use some features of our services. For more information, please see our Cookie Policy.

8. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: